Service StandardsService Center Standard and ProceduresAll MI pilots have checklists for every aspect of flying. They always use their checklists even if they only have two steps on them. They do this simply because a checklist is a great way to not forget steps. It is also how they can assure a predictable outcome. That is why Waterford automotive... Read More Posted in Service Standards on December 13, 2020 Ethics of Automotive Repair in WaterfordWe're going to be talking about the ethics of automotive repair. It seems like news outlets really like hit-and-run reporting; they hit everyone from groceries stores to retail to physicians. And the Waterford automotive service and repair industry hasn't been given a pass either.Unfortuna... Read More Posted in Service Standards on September 29, 2017 Waterford Customer Detective WorkOne might say the most challenging part of being an automotive service technician at Complete Auto Center Pro in Waterford is diagnosing a problem before it can be fixed.Cars in MI are made up of a bunch of complex systems. There usually could be a number of reasons for any given symptom. So, it'... Read More Posted in Service Standards on November 27, 2016 How Does Complete Auto Center Pro Know What to Recommend?When you drop your vehicle off at Complete Auto Center Pro in Waterford, they don't just poke around under your hood looking for stuff to do. Complete Auto Center Pro professionals have lists and procedures they follow for different types of service. First of all, your Waterford service center wi... Read More Posted in Service Standards on April 04, 2016 On Board Diagnostics for Your vehicleToday we're going to talk about on-board diagnostics and the questions we hear from folks around Waterford, MI who need answers about diagnostic services. They want to know what diagnostics are, what's involved and what the benefits are. They really want to understand the value of diagnostic sc... Read More Posted in Service Standards on July 21, 2015 Service Center Standard and ProceduresAll MI pilots have checklists for every aspect of flying. They always use their checklists even if they only have two steps on them. They do this simply because a checklist is a great way to not forget steps. It is also how they can assure a predictable outcome. That is why Waterford automoti... Read More Posted in Service Standards on May 09, 2014 On Board Diagnostics for Waterford MotoristsSome Waterford vehicle owners wonder why Complete Auto Center Pro and other Waterford auto repair shops charge a fee for vehicle diagnostics.Receiving a diagnostic charge at Complete Auto Center Pro for a tricky automotive problem shouldn't be a surprise. In the Waterford area, automotive dia... Read More Posted in Service Standards on December 10, 2013 Arrive Alive in WaterfordWe've all seen Waterford drivers do crazy things while driving to or from Detroit. A guy shaving in the rear-view mirror, a woman applying makeup, people talking on their phones, texting or drinking from an enormous coffee mug. It's a wonder we even dare drive on MI roads.The truth is that all ... Read More Posted in Service Standards on September 12, 2013 Questions to Ask Your Waterford Service AdvisorWe find that a lot of Waterford drivers are a little tentative when they talk with their automotive advisors. They want to ask questions, but don't want to be embarrassed or seem pushy. Cars are very complicated and there's more to know about them than most of us have the time to learn. Maybe i... Read More Posted in Service Standards on August 08, 2013 |
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