Service Center Standard and Procedures
December 13, 2020
All MI pilots have checklists for every aspect of flying. They always use their checklists even if they only have two steps on them. They do this simply because a checklist is a great way to not forget steps. It is also how they can assure a predictable outcome. That is why Waterford automotive... More
Ethics of Automotive Repair in Waterford
September 29, 2017
We're going to be talking about the ethics of automotive repair. It seems like news outlets really like hit-and-run reporting; they hit everyone from groceries stores to retail to physicians. And the Waterford automotive service and repair industry hasn't been given a pass either.Unfortuna... More
Waterford Customer Detective Work
November 27, 2016
One might say the most challenging part of being an automotive service technician at Complete Auto Center Pro in Waterford is diagnosing a problem before it can be fixed.Cars in MI are made up of a bunch of complex systems. There usually could be a number of reasons for any given symptom. So, it'... More
How Does Complete Auto Center Pro Know What to Recommend?
April 4, 2016
When you drop your vehicle off at Complete Auto Center Pro in Waterford, they don't just poke around under your hood looking for stuff to do. Complete Auto Center Pro professionals have lists and procedures they follow for different types of service. First of all, your Waterford service center wi... More
On Board Diagnostics for Your vehicle
July 21, 2015
Today we're going to talk about on-board diagnostics and the questions we hear from folks around Waterford, MI who need answers about diagnostic services. They want to know what diagnostics are, what's involved and what the benefits are. They really want to understand the value of diagnostic sc... More
Service Center Standard and Procedures
May 9, 2014
All MI pilots have checklists for every aspect of flying. They always use their checklists even if they only have two steps on them. They do this simply because a checklist is a great way to not forget steps. It is also how they can assure a predictable outcome. That is why Waterford automoti... More
On Board Diagnostics for Waterford Motorists
December 10, 2013
Some Waterford vehicle owners wonder why Complete Auto Center Pro and other Waterford auto repair shops charge a fee for vehicle diagnostics. Receiving a diagnostic charge at Complete Auto Center Pro for a tricky automotive problem shouldn't be a surprise. In the Waterford area, automotive dia... More
Arrive Alive in Waterford
September 12, 2013
We've all seen Waterford drivers do crazy things while driving to or from Detroit. A guy shaving in the rear-view mirror, a woman applying makeup, people talking on their phones, texting or drinking from an enormous coffee mug. It's a wonder we even dare drive on MI roads.The truth is that all ... More
Questions to Ask Your Waterford Service Advisor
August 8, 2013
We find that a lot of Waterford drivers are a little tentative when they talk with their automotive advisors. They want to ask questions, but don't want to be embarrassed or seem pushy. Cars are very complicated and there's more to know about them than most of us have the time to learn. Maybe i... More